When it comes to investing, there are numerous questions that need to be asked, and lots of things which need to be properly understood before committing your hard-earned money
We’re triple nominees for the 2016 Moneywise Customer Service Awards!
We’re delighted to reveal that, following on from our strong showing last year, we’ve been shortlisted in no fewer than THREE categories for the 2016 Moneywise Customer Service Awards, which will be taking place on the 9th of June.
Now in their eighth year, these Awards are largely considered to be the Oscars in the field of financial services providers, and are commonly described as ‘the authoritative stamp of approval by the UK consumer’. This year, more than 24,000 Moneywise readers and customers of various banks, insurance companies and other financial services platforms voted across 16 different categories via a survey, with detailed feedback on their experiences in relation to the quality of customer service provided by the hundreds of firms under consideration. And of the 64 business to make the different shortlists as a result of these votes, Lending Works was one of just 27 to be nominated across multiple categories. These are:
- Most Trusted Loan Provider
- Best Peer-to-Peer Platform for Savers
- Most Trusted Peer-to-Peer Platform (one of just three nominees)
You can read more on these results by clicking here, but, suffice it to say, this represents a tremendous milestone for us as a company, and such a resounding vote of confidence from our customers and members of the public is hugely rewarding.
It also could result in a significant step up from last year, when we scooped the ‘Highly Commended’ award in the Most Trusted Personal Loan Provider category at the 2015 edition of the Awards. While this was an achievement we understandably took great pride in at the time, we’re confident that our nomination in three different categories will now put us in pole position to go one better this year.
Our founder and CEO Nick Harding had this to say on the results:
“To simply be nominated for Awards held in such esteem as these is a great honour, but to have been shortlisted in three categories is an achievement above and beyond the already-high expectations we set for ourselves as a company. As a growing and ambitious platform, such recognition is a considerable feather in our cap, and profound reward for our dedicated team who place such great emphasis on putting the customer first.
“Hopefully we’ll be able to make the step up from last year and scoop the grand prize in at least one of these categories, but regardless of the final results in June, these nominations will inspire us to do even better things, and further enhance our customer experience.”
Related articles:
- We're 'highly commended' as Most Trusted Personal Loan Provider!
- Case study: Borrower Charlotte speaks to us
- Case study: Meet Pamela, one of our lenders
Get email updates for future blogs:
Our website offers information about saving, investing, tax and other financial matters, but not personal advice. If you're not sure whether peer-to-peer lending is right for you, please seek independent financial advice, and if you decide to invest with Lending Works, please read our Key Lender Information PDF first.
As with all investments, your capital is at risk.
For all the resilience the UK economy has shown, there is no doubt that this year's ISA season is set against a backdrop of uncertainty. Whatever the pros and cons, Brexit, and a lack of clarity on what our future economic relationship with the EU will look like, has left us at a crossroads.
The housing crisis in the UK is widely mentioned in the media, but the extent of it is often underestimated.
The Lifetime ISA (LISA), announced in 2016, would prove to be one of George Osborne’s last flagship gestures to UK savers and investors as Chancellor, eventually launching against a backdrop of anti-climax a year later in April 2017.
As the tax year end approaches, the financial services industry readies itself for a flurry of activity. That's in large part because, with just a couple of months to go, the so-called 'ISA season' is upon us.
Featured
Over the last decade, there can be little dispute that the reputation of mainstream banks – and particularly the so-called ‘Big Four’ (HSBC, Barclays, Lloyds and RBS) – is at its lowest ebb.
The idea of peer-to-peer (P2P) lending is a simple one; you lend money to those who wish to borrow, with a view to receiving a great return for doing so.
The peer-to-peer (P2P) lending industry is now regulated by the Financial Conduct Authority (FCA). The regulatory framework has been designed to protect customers and promote effective competition.
Loan underwriting is the process that we undertake to analyse all of the information provided by each loan applicant and their credit file to assess whether or not that applicant meets our minimum loan criteria. As part of that process all data is verified, analysed and summarised to paint a picture of each applicant.
When you earn interest from a regular bank savings account, for example, the bank automatically deducts basic rate tax (currently 20%) before paying your interest. With interest earned from peer-to-peer lending, tax is not deducted automatically so lenders will need to declare their income to HMRC.
Most popular
The starting gun has been fired to seek out Mark Carney's successor as Governor of the Bank of England (BoE), but he will nevertheless remain in his post until January 2020.
The vexing issue of social care, set against a backdrop of an ageing population trying to sustain itself, refuses to go away, and policy ideas invariably prove divisive.
On a daily basis, diligent readers of financial publications consume a wide range of economic data, which act as key performance indicators regarding the state of the UK economy.
On 13th January, the open banking era completed its first year in existence, so it represents a natural juncture to reflect upon the past 12 months
Perhaps the word 'fanfare' would be overstating the recent response to an uptick in UK savings rates.
Clearly there is one story which is dominating the headlines at the moment: Brexit.
