As a platform, we take great pride in all that we've achieved since opening our doors for business nearly six years ago. We’ve
Lending Works scoops treble glory at Moneywise Customer Service Awards
In a momentous evening at the 2016 Moneywise Customer Service Awards last night, Lending Works scored big as we saw off a host of revered nominees to win the coveted ‘Best Peer-to-Peer Platform for Savers’ award – a prestigious gong which effectively identifies us as being the best option for P2P investors in the UK over the past year.
However, the recognition didn’t end there, and in the other two categories for which the company was nominated on the night – ‘Most Trusted Personal Loan Provider’ and ‘Most Trusted Peer-to-Peer Platform’ – we were awarded the runner-up acknowledgement of ‘Highly Commended’ in each.
The Moneywise Customer Service Awards are widely considered to be the Oscars within the realm of personal finance, and are generally described as ‘the authoritative stamp of approval by the UK consumer’. Indeed, just under 25,000 readers of the Moneywise publication, along with customers of various financial services platforms, voted across 16 categories and, while 64 businesses were nominated in total, just 27 were shortlisted across more than one category.
Of course, this wasn’t our first appearance at the Awards, having already won the ‘Highly Commended’ prize in the Most Trusted Personal Loan Provider category in 2015. But while matching this achievement again in 2016 was a fine effort in itself, clearly the real cause for celebration has been landing what is unquestionably one of the most significant accolades within the industry.
Our founder and CEO Nick Harding, who was understandably thrilled after Thursday evening’s events, had this to say when reflecting on the occasion:
“This is a remarkable achievement for our company, which is still only just over two-years old. To be nominated in these categories for such esteemed awards is a great honour in itself, but to have won Best Peer-to-Peer Platform for Savers – and indeed receive the Highly Commended credit in the two other categories – is quite extraordinary.
“Our focus has always, and will always, be on genuinely putting the customer first, so to have been given this nod of approval by the UK consumer is hugely rewarding.
“I would like to say a big thank you to all those who voted for us, to our customers, and indeed to our dedicated team whose tireless work has made this great achievement possible. We now look forward to building on this success, and going on to do even better things within the P2P lending sector, and indeed within the wider personal finance industry.”
Our website offers information about saving, investing, tax and other financial matters, but not personal advice. If you're not sure whether peer-to-peer lending is right for you, please seek independent financial advice, and if you decide to invest with Lending Works, please read our Key Lender Information PDF first.
Since opening our doors back in 2014, we’ve always prided ourselves on living and breathing two key principles at Lending Works: innovation, and putting the customer first in everything we do.
With the retail sector enduring its fair share of challenges, companies are looking at new ways to attract customers, and drive conversion. In an overcrowded, dog-eat-dog marketplace, with behemoths such as Amazon flexing their muscle, it’s easier said than done.
On 4 June 2019, the Financial Conduct Authority (FCA) released its new regulatory framework for peer-to-peer lending (P2P); a Policy Statement known as PS19/14. As you might imagine, it's a document which, following a three-month consultation, is a hefty read of no fewer than 102 pages.
In a difficult climate, customer acquisition and lead generation present stern challenges for UK retailers, and a great deal of marketing spend invariably gets directed towards getting feet through the door.
Over the last decade, there can be little dispute that the reputation of mainstream banks – and particularly the so-called ‘Big Four’ (HSBC, Barclays, Lloyds and RBS) – is at its lowest ebb.
The peer-to-peer (P2P) lending industry is now regulated by the Financial Conduct Authority (FCA). The regulatory framework has been designed to protect customers and promote effective competition.
January tends to be a comedown following the Christmas festivities, and, from a personal finance perspective, a time for many Britons to lick their wounds. In particular, for those who’ve over-extended their credit card, it may feel like the walls have started to close in.
A new year, and indeed a new decade has dawned. Reflecting on 2019, what seemed to have got lost in the noise and political hysteria was the fact that the UK economy actually held up remarkably well.
As the good times rolled in the mid-2000s, only a precious few sounded the alarm as lending became increasingly reckless. Northern Rock's infamous 'Together' 125 per cent mortgage epitomised the rush for high loan-to-value (LTV) deals at a time when it was thought that house prices would just keep going up forever.
For those with an eye on the economy, 'GDP day' is always one to mark off in the calendar each month. And it's been a hot topic for the UK in 2019, with the latest update showing zero growth for the period from August to October.
One of the perceived strengths of the auto-enrolment pension scheme is its simplicity – indeed, it is actually a greater effort for an employee to opt-out of a workplace pension than it is to be enrolled into one. No further actions are required, and the retirement fund grows as the months and years pass by.